Branching, Filters, and Routers

Create a flow that takes incoming messages (from a webhook or form), classifies them once with AI, then routes each category to a different destination, with an Other fallback branch. Done when test messages of three different types each land in the correct place and an unknown type hits the fallback.

Use a Webhook trigger and an HTTP Request step to wire together two services that have no ready-made connector. Store the API key in the credentials manager, not inline. Done when data flows from the source through your flow into the target via raw HTTP.

Upgrade your chatbot with variables (name, order or account reference) and conversation memory, then give it to one real user with a genuine task. Done when the user completes their task and the bot never re-asks something it already captured.

Away from building mode, feed your automation deliberately bad input: blank fields, an emoji-only message, a wrong data type, a duplicate submission. Write down each way it failed by hand. Done when you have a list of failure modes and a planned fix for each.

Pick a process you want to automate and draw the whole thing on paper first: trigger, every branch, error paths, and where AI fits. Done when a non-technical friend can follow your drawing and tell you what happens to a refund request.